Monday, December 2, 2013

The disintegration of the Waiheke Fullers monthly pass

I have sent this to Auckland Transport feedback site. I recommend you do a similar thing.

From 1 January, Waiheke Fullers monthly pass holders will no longer be able to use bus services from NZ Bus on the mainland. This is an AT decision. Despite this cut in service access, Fullers has decided to keep the price of the monthly pass the same.
What needs to happen:
Either - 1. Fullers drops the monthly pass price by between $80 and $140 (the cost of a monthly Hop pass for buses on the mainland)
Or - 2. Fullers or AT gives monthly Hop passes to monthly Fullers pass holders until such time this cock up is sorted by a the issue of a monthly Hop pass valid for all travel including Waiheke.
I don't see why passengers should pay for the dysfunctionality between Fullers and AT.

UPDATE 16DEC: I got an acknowledgement from AT that they have received my query and have forwarded it to the relevant 'business unit' (this is two weeks after sending it off to them). They will try to respond within 10 working days. By then we will have lost our integrated monthly pass. Good work Fullers/AT.

3 comments:

Luke said...

This is a real loss for the people of Waiheke. Pretty much everyone on the island is reliant on Public transport city side and vice versa visitors from town are reliant on waiheke bus company services. I cant believe that there was no compensation for the withdrawal of this service.

Hans Versluys said...

The policy was not enacted but vigilance is eternally needed

Tochukwu said...
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